Connect with me: (726) 234-2992

SPC Tech Teach
  • Sign In
  • Create Account

  • Bookings
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Bookings
  • My Account
  • Sign out

  • Home
  • About
  • Past Projects
  • Blog
  • Contact Me
  • More
    • Home
    • About
    • Past Projects
    • Blog
    • Contact Me
SPC Tech Teach

Signed in as:

filler@godaddy.com

  • Home
  • About
  • Past Projects
  • Blog
  • Contact Me

Account


  • Bookings
  • My Account
  • Sign out


  • Sign In
  • Bookings
  • My Account

Results That Speak Strategy


=Team reviewing project case studies

Insightful Case Studies of Project Success

Explore a selection of real-world projects by SPC Tech Teach that highlight my expertise in operational strategy, process optimization, and strategic project management. Each engagement reflects a tailored approach, measurable outcomes, and lasting business impact.


Operational Excellence in Regulated Industries

  • Utilities / Energy Sector Operations 
  • Manufacturing Execution Systems (MES) 
  • Financial Services Workflow Optimization 
  • Healthcare Process Improvement (VA, clinics, public health) 
  • Governance & Compliance 
  • Quality Management Systems (QMS) 
  • KPI/SLA Performance Monitoring 
  • Continuous Improvement Impact (Error Reduction, Cycle Time Reduction, Cost Savings) 
  • Field Service Management (FSM) 
  • Asset Management (EAM)


CPS Energy - through Compunnel

  • Created a unified process framework across 60+ business areas, enabling system alignment, automation readiness, and Oracle ERP configuration tailored to CPS Energy’s cross-functional operations.
  • Uncovered system gaps and integration issues across key business units, enabling leadership to prioritize automation and modernize legacy platforms with targeted, actionable improvements.
  • Reduced operational bottlenecks by applying data-driven insights from process mapping, streamlining workflows, and enabling faster, more efficient execution across functions.
  • Drove cross-departmental alignment to support a seamless Oracle ERP transition, ensuring functional integration and reducing change resistance.

DATA-DRIVEN PROCESS & TECHNOLOGY INTEGRATION

 ERP/MES Data Migration Lead | Process Automation Manager | BI-Driven PM

  • ETL Mapping & Data Pipelines 
  • Power BI Dashboarding & KPI Tracking
  • UiPath / Power Automate Workflow Automation
  • Data Migration Support (ERP, MES, CRM)
  • Process Mapping (Visio) with System Integration Points
  • Data Governance & Single Source of Truth Alignment
  • Reporting Automation & Metrics Transparency

Watlow Electric- through Delta Services

Active Sensors Value Stream Optimization & Product Launch 

  • Conducted end-to-end value stream mapping of the Active Sensors process—from order receipt through product delivery at the customer’s assembly plant. Developed detailed 3-, 6-, and 12-month improvement roadmaps, including resource planning. 
  • Additionally, led and executed the successful launch of two new products within the Active Sensors Value Stream. 


Home Equity Line of Business Operational Excellence Re-design

Redesigned Citizens Bank’s Home Equity Line of Business to achieve a 99% reduction in defects, 67% FTE reduction, 86% cycle time reduction, and over $8 million in cost savings.


WorkFlow Improvements

I led the redesign of Citizens Bank’s Home Equity Line of Credit (HELOC) process, mapping all stages from application to closing. I used lean, six sigma tools, and experience to identify and resolve inefficiencies, including defects, bottlenecks, and capacity issues, significantly improving throughput and customer experience. My work ranked first among of the bank’s top five Enterprise IT portfolio projects for delivering measurable business value.

Significant Performance Gains

The reengineered process is projected to achieve a 99% reduction in defects, a 67% reduction in FTE hours tied to non-value-added work, and an 86% reduction in cycle time—cutting the average processing duration to five days. These improvements are expected to yield over $8 million in cost savings. My leadership enabled a scalable, efficient HELOC operation aligned with compliance and service goals.


Business Transformation & Continuous improvement

  •  Value Stream identification and Mapping
  • Kaizen | Rapid Improvement Events: Helping enhance workflows to increase efficiency, reduce waste, and improve quality throughout the organization.
  • Continuous Improvement (CI)
  • Change Management | OCM
  • Process Governance & Compliance Alignment
  • Stakeholder Engagement | Executive Communication
  • Cross-Functional Collaboration
  • ERP Transformation (Oracle, SAP)
  • AI and other tools to make the best informed deciions 

Director | Senior Manager | Business Process Owner | Continuous Improvement Leader 


Sturdy Controls Turn- Around Project 


Led a comprehensive turnaround of manufacturing operations to align with the rigorous standards of Ford and General Motors, restoring operational and quality performance to supplier standards, resulting in removal from Ford and GM’s vendor watchlists.


Client Confidence Restored

Operational Efficiency Improvements

Operational Efficiency Improvements

I led the Sturdy Controls Recovery Project, restoring client confidence and achieving removal from Ford and GM vendor watchlists. He secured full compliance with both automakers’ requirements for three new product launches, stabilizing quality and delivery performance.

Operational Efficiency Improvements

Operational Efficiency Improvements

Operational Efficiency Improvements

To improve operational efficiency, I implemented OEE metrics in manual-paced environments, enabling real-time visibility into equipment effectiveness. I introduced Kanban inventory systems across production lines, delivery carts, and central stores, including a two-bin replenishment method to streamline material handling.

5S and Inventory Management

Operational Efficiency Improvements

5S and Inventory Management

I also launched a comprehensive 5S program on Ford, GM, and machine shop lines, enhancing organization, safety, and productivity. Additionally, I designed and executed a plan-for-every-part strategy for four high-volume production lines, ensuring part traceability, optimized replenishment, and consistent material flow. These improvements 

I also launched a comprehensive 5S program on Ford, GM, and machine shop lines, enhancing organization, safety, and productivity. Additionally, I designed and executed a plan-for-every-part strategy for four high-volume production lines, ensuring part traceability, optimized replenishment, and consistent material flow. These improvements delivered sustainable performance gains and ensured long-term compliance with OEM standards.


IT Process Transformation & Improvement

American Express Technology Group


Integrated lean concepts into the DMAIC six sigma quality framework providing services to the AMEX Technology group for SDLC, vendor management, change management, incident, and other ITIL functions, and external clients such as product development and marketing.

Business Transformation & Continuous Improvement

Panduit -Hand Tools Transformation

Led the planning and implementation of the Toyota Production System (TPS) at the Romeoville plant, driving a full operational transformation. Developed foundational business cases to transition the facility from a traditional departmental structure to a Lean-focused, value stream-based factory model organized around business units. This shift enabled faster decision-making, improved flow, and greater accountability. Additionally, served as an internal Lean manufacturing consultant to other divisions, guiding cross-site adoption of Lean principles and operational excellence strategies.



Training and Coaching and Memtoring

  •  Virtual Lean Six Sigma Belt Training (Yellow, Green, Black Belt) 
  • Train-the-Trainer Programs 
  • LMS Platform Support (secure, scalable, tracking)
  • Process Documentation & SOP Creation
  • Knowledge Transfer & Capability Building
  • Stakeholder Training & Adoption Strategies
  • Change Management Enablement
  • Agile Training & Coaching

LSS Training Manager  | Process Excellence Trainer | Change Enablement Lead


U.S. Army Combat and Combat Service Support Simulation Exercises

Designed and led 10 large-scale combat and support simulation exercises across five states, ensuring full alignment with client unit objectives and enhancing operational readiness.


Tailored Simulation Execution

Tailored Simulation Execution

Tailored Simulation Execution

I planned and executed 10 customized combat and combat service support computer simulation exercises across five states, each tailored to meet the specific objectives and operational needs of U.S. Army client units. I ensured each exercise delivered relevant, high-impact training by aligning scenarios with unit goals and deployment challenges.

Evaluation and Improvement

Tailored Simulation Execution

Tailored Simulation Execution

I conducted detailed evaluations after each event, analyzing performance data and participant feedback to identify strengths and areas for improvement. These insights were integrated into follow-on training plans, supporting continuous improvement and enhanced readiness.

Readiness Assessment

Tailored Simulation Execution

Readiness Assessment

I also assessed unit deployment preparedness using exercise results, providing valuable input for leadership decision-making. I managed all aspects of logistics, resources, and scheduling to ensure timely, seamless execution. My ability to build strong, trusted relationships with unit stakeholders earned recognition for professionalism, reliability, and dedication to mission success.


Team conducting Lean Six Sigma training

Verisk Lean Six Sigma Office Implementation

Coached 25 Verisk Green Belt candidates through their process improvement projects, freeing 14 FTEs. Board-certified, 25 Lean Six Sigma practitioners. Facilitated a Kaizen event that unlocked capacity gains of up to 35 FTEs.


Lean Six Sigma Training

As part of Verisk’s Lean Six Sigma initiative, I co-led a comprehensive Green Belt training and certification program aimed at expanding internal continuous improvement capabilities. I developed and implemented tailored training content that successfully guided multiple candidates through certification, directly enhancing the organization’s process excellence framework.

Operational Efficiency Gains

I coached 25 Green Belt candidates through the execution of their improvement projects, which collectively freed up the equivalent of 14 full-time employee (FTE) hours by eliminating inefficiencies and streamlining workflows. Additionally, I facilitated a high-impact Kaizen event that unlocked further efficiencies, freeing up to 35 FTE hours. My efforts not only delivered measurable operational gains, but also built sustainable internal expertise, equipping Verisk teams to drive ongoing value through structured problem-solving and performance improvement.


Program & Project Management Enterprise Transformation

  • Program & Project Management (PMP)
  • Agile | SAFe | Scrum
  • Jira | Confluence | MS Project | Clarizen
  • Portfolio Management & Governance
  • Cross-Functional Team Leadership
  • ERP / MES Implementation (Oracle, SAP, Rockwell MES) 
  • Field Services Operations Support 
  • Risk Management & Mitigation 
  • KPI/SLA Tracking & Reporting 
  • Vendor Management & Coordination

Senior Program Manager | Technical Project Manager | Transformation Project Lead


 Professionals discussing claims process strategy

TDI Claims Process Improvement Project

Mapped end-to-end value streams for eight Canadian claims lines, identified duplicate processes, and delivered phased roadmaps to guide immediate and long-term optimization.


Strategic Transformation Leadership

Strategic Transformation Leadership

Strategic Transformation Leadership

As part of a strategic transformation initiative for Toronto Dominion Insurance (TDI), I led the development of end-to-end value stream maps across eight Canadian claims lines of business. I collaborated directly with TDI leadership to negotiate project scope and deliverables, established the methodology, and trained the project team on Lean principles to ensure consistent execution.

Gap Analysis & Workshops

Strategic Transformation Leadership

Strategic Transformation Leadership

I spearheaded discovery activities to surface key process gaps and led the design of collaborative, roll-paper workshops to build and validate current-state maps. These sessions captured immediate, short-term, and long-term pain points while also revealing duplicate processes across lines of business. I proposed actionable strategies to e

I spearheaded discovery activities to surface key process gaps and led the design of collaborative, roll-paper workshops to build and validate current-state maps. These sessions captured immediate, short-term, and long-term pain points while also revealing duplicate processes across lines of business. I proposed actionable strategies to eliminate redundancy and standardize operations, improving efficiency and customer service alignment.

Detailed Deliverables & Reporting

Strategic Transformation Leadership

Detailed Deliverables & Reporting

Deliverables included annotated process maps, Excel documentation, and phased roadmaps tailored to each line of business. I also supported executive presentations, ensuring that senior stakeholders clearly understood the findings, improvement opportunities, and next steps.

SPC Tech Teach

189 Forest Breeze, Lakehills, Texas 78063

(726) 234-2992 | david@spctechteach.com

Copyright © 2025, SPC Tech Teach. All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept